1. Overview
FalconProxy ("we", "us") provides technology that lets you turn your own Android device into a proxy reachable through our relay. We process account, billing, device, and operational data needed to run the service.
Proxied request and response content is not visible to us in normal operation. Connection metadata (such as destinations and volume) may be processed to operate and protect the service.
2. Data we collect
Account and billing. Email address, name, authentication credentials or linked sign-in identity, subscription and billing status, invoices, and support messages. Payment details are handled by our payment provider; we do not store full card numbers.
Devices. Information your Android app sends when you register or update a device, such as device model, software version, network and carrier details, identifiers needed to manage the device, and signals used for security and abuse prevention.
Service operation. Logs and metrics about connections through our relay and dashboard (for example timestamps, destinations, data volumes, and the network address of the clients that connect to your proxies), error reports, and similar operational records. We do not log proxied content bodies for routine operation.
Website use. On the public site we do not run visitor analytics or advertising trackers. We may still record basic server logs (such as requests and errors) to operate and protect the site.
3. How we use data
- Provide, maintain, and secure the service, including device registration and proxy connectivity.
- Bill subscriptions, prevent fraud, and keep required business records.
- Detect abuse, protect our infrastructure and users, and respond to reports.
- Communicate with you about your account, security, and support requests.
- Comply with law and respond to lawful requests.
4. Service providers
We use trusted providers who process data on our behalf when needed to run FalconProxy:
- Hetzner — hosting for our applications and infrastructure.
- Stripe — payment processing and subscription billing.
- Resend — transactional email (account and billing messages).
- Cloudflare — DNS, CDN, storage, and related edge services.
- Sentry — error monitoring and crash reporting.
- ipapi.is — looks up the network behind a public IP address: the carrier or internet provider, the AS number, the place the network is registered in, and whether the address is flagged (for example as a datacenter or a VPN). We send only public addresses, namely your devices' exit addresses and the addresses of clients that connect to your proxies, so the dashboard can show them. The result for a device's address is kept in our database and deleted after 30 days without use; client addresses are only held briefly in memory, and the map shows city-level markers, never the addresses of your clients.
6. Retention, choices & rights
We keep personal data for as long as your account is active and as needed afterward for billing, security, dispute resolution, and legal obligations. We delete or anonymize data when it is no longer needed for those purposes.
Proxies, devices, and users you archive are hidden from your dashboard and kept until you permanently delete them, which you can do 30 days after archiving, or delete your account.
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal data, or to object to certain processing. To make a request, email contact@falconproxy.com. We may need to verify your identity.
7. Children
FalconProxy is not intended for anyone under 16. We do not knowingly collect personal data from children. If you believe we have such data, contact us and we will delete it.
8. Changes & contact
We may update this Privacy Policy by posting a new version on this page. Continued use after the effective date means you accept the update.
Privacy questions and requests: contact@falconproxy.com.